Office of The Tax Ombud

Tired of getting blindsided by SARS processes or helping clients stuck in red tape? This webinar introduces the Compilation of Taxpayers’ Rights, Entitlements, and Obligations, a new document from the Office of the Tax Ombud that lays out exactly what SARS can and can’t do, and what your clients must do in return. This isn’t just a reading of legal fine print. It’s a hands-on session showing how to use the Compilation to resolve disputes, protect your clients, and position yourself as a trusted tax adviser. If you're in practice or commerce, this is your playbook for navigating SARS with confidence.

2 CPD units August 14, 2025

What will set you apart

By completing this course you will gain the following competencies

Understand the legal foundation of taxpayer rights to guide clients and back up your advice with confidence.
Handle complaints and disputes with SARS fairly, legally, and with the right references at your fingertips.
Turn compliance into a strength, using the document to avoid penalties, stay audit-ready, and prove your professional value.

Event breakdown

1. Introduction
2. Background to the Compilation of Taxpayers’ Rights, Entitlements, and Obligations
3. What the rights and entitlements really mean—and how to use them
4. The responsibilities every taxpayer must meet
5. How to apply the document in real-world scenarios
6. Q&A and wrap-up

Category: TaxationType: CPD CourseCPD category: Taxation

Description

The Office of the Tax Ombud has compiled a groundbreaking reference document that brings together taxpayers' rights, entitlements, and obligations into one clear, user-friendly guide. This webinar will help you understand the Compilation and, more importantly, how to apply it. From submitting complaints to managing responsibilities, you'll learn how to navigate SARS interactions like a pro. Whether you're an accountant in practice or in commerce, this session empowers you to strengthen client relationships, ensure compliance, and position yourself as a key player in the tax ecosystem.

You will earn a certificate

On successful completion you will receive a certificate for 2 CPD units in Taxation.

Requirements

Laptop, desktop, or mobile device with internet access
Microsoft Edge, Google Chrome, Safari, or Firefox browser