Leading People, Not Just Numbers: Human Resources and Team Management for Your Practice
Your people are your practice. This session helps you manage, motivate, and grow your team — even when deadlines are tight and personalities clash. Learn how to handle HR essentials, build accountability, and create a culture where performance and positivity go hand in hand.
2 CPD units December 10, 2025
What will set you apart
By completing this course you will gain the following competencies
- Understand key HR responsibilities within a professional practice
- Recruit, onboard, and retain the right people for long-term growth
- Manage performance, conflict, and communication with confidence
- Build team structures that balance accountability and trust
- Navigate HR compliance and employee relations smoothly
- Develop leadership habits that inspire your team and strengthen your brand
Event breakdown
- Why HR management matters in accounting firms
- Understanding your role as both leader and employer
- The link between people, performance, and profitability
- Defining job roles and recruiting for skills and culture fit
- Structured onboarding that sets people up for success
- Managing performance from day one — clear KPIs and feedback
- Leadership styles that work in small professional teams
- Communication that builds trust and accountability
- Handling conflict, burnout, and underperformance
- Key HR policies every practice needs (leave, conduct, grievances)
- Understanding labour laws and basic compliance in South Africa
- Documenting performance and managing disciplinary processes
- Motivation, recognition, and retention in a high-pressure environment
- Delegation, succession, and developing future leaders
- Q&A: sharing real challenges and people-management wins
Category: Practice ManagementType: CPD CourseCPD category: Practice Management
Description
Behind every successful practice is a strong, motivated team. This two-hour session gives you practical tools to handle the people side of your business — from hiring to performance management. You’ll learn how to create clear job roles, set expectations, and lead your team with confidence and empathy. We’ll cover essential HR processes, communication strategies, and compliance basics tailored for small to medium accounting firms. Whether you’re managing two people or twenty, this session will help you turn your team into a cohesive, productive unit that drives your firm forward — not one you constantly need to rescue. Because great leadership isn’t about control; it’s about clarity, connection, and consistency.
You will earn a certificate
On successful completion you will receive a certificate for 2 CPD units in Practice Management.
Requirements
- Laptop, desktop, or mobile device with internet access
- Microsoft Edge, Google Chrome, Safari, or Firefox browser