Workplace Conflict That Destroys Teams, Trust, and Productivity
Unresolved conflict costs time, money, and good people. This session helps accountants and managers understand how workplace conflict starts, why it escalates, and how to deal with it before it damages teams, performance, and trust.
What will set you apart
By completing this course you will gain the following competencies
- By attending this event, delegates will learn:
- Delegates will learn how to recognise conflict early, deal with difficult conversations, and step in before issues escalate. This helps them protect team morale, reduce stress, and keep work moving instead of being stuck in ongoing disputes.
Event breakdown
- Why unresolved conflict becomes expensive
- Common causes of workplace conflict
- Early warning signs of conflict
- How poor handling makes conflict worse
- Dealing with difficult conversations
- Practical ways to resolve conflict early
- Keeping teams focused and productive
Description
Workplace conflict rarely starts as a big fight. It usually begins with poor communication, misunderstandings, or unresolved tension that slowly grows.
This session focuses on real workplace conflict, not theory or personality tests. It looks at the types of conflict commonly found in offices, finance teams, and practices, and how these issues affect productivity, staff morale, and client service.
The session is practical and direct. It shows how to handle conflict conversations, how to step in without making things worse, and how to set clear boundaries. Delegates will leave with simple tools to deal with conflict early, reduce tension, and keep teams focused on work rather than ongoing problems.
Presenters
Nosheena Mansoor — Nosheena Mansoor is a seasoned strategy, governance, and education specialist with extensive experience across professional bodies, qualifications frameworks, and multidisciplinary consulting. She has held senior leadership roles in professionalisation, learning and development, innovation, and risk, and currently serves as Chief Impact Catalyst at Knowledge Key Consulting and a member of the SAQA NQF Qualifications Committee. Known for her thought leadership and research contributions, Nosheena is driven by a strong purpose to develop voices, create meaningful choices, and leave a lasting positive legacy through education, governance, and professional excellence.
You will earn a certificate
On successful completion you will receive a certificate for 2 CPD units in Practice Management.
Requirements
- Laptop, desktop, or mobile device with internet access
- Microsoft Edge, Google Chrome, Safari, or Firefox browser