Effective Communication – 5 May 2025

Name: Effective Communication - 5 May 2025 - cpd.myciba.org
Availability: OutOfStock

This webinar will teach participants the skills they need to communicate clearly and effectively in both their work and personal lives. Communication is not just about talking but making sure your message is understood the way you meant it. In this session, you will learn how to deal with common communication problems, build better relationships with others, and share your ideas with confidence. Whether you are leading a team, working with clients, or solving disagreements, good communication can help you gain trust, work well with others, and get better results. The webinar will also focus on the importance of listening, understanding others, and adjusting your style to fit different situations, giving you practical tools for everyday communication.

Date:

5 May, 2025

Time:

15:00

Hours:

2 hours

CPD Units:

Category:

Operator, Practice Management

Group:

Channel 2: Growth

Format:

Live Event

Out of stock

Product Information

Good communication is an important skill that impacts every part of life, whether you’re in a meeting, talking with a client, or having a casual conversation with a friend. This webinar will give you practical tools and tips to help you express yourself clearly, listen actively, and build stronger connections with others. You will learn how to handle tough conversations with confidence, write emails that get your message across, and lead discussions that inspire teamwork.

We’ll also talk about how to read body language, adjust your tone and style to suit different people, and make sure your words match your actions. This session is interactive and packed with examples and real-life situations to help you practice what you learn.

If you want to improve your relationships, feel more confident speaking in front of others, and handle communication challenges like a pro, this webinar is for you. Whether you’re a leader, team member, or someone looking to sharpen their skills, these lessons will help you achieve better results and stand out in any setting.

What will set you apart

By attending this webinar you will gain the following competencies

How to communicate with confidence and clarity.

Techniques for active listening and understanding others.

Ways to adapt your communication style to different people and situations.

How to give and receive feedback effectively.

 The role of non-verbal communication and how it can strengthen your message.

Event breakdown

Introduction

Importance of communication in business and personal settings.

Fundamentals of Effective Communication

The communication process and barriers.

Building confidence and clarity in your message.

Active Listening and Empathy

How to truly hear and understand others.

Developing empathy in conversations.

Adapting Your Communication Style

Understanding different personality types.

Tailoring your approach to your audience.

5. Non-Verbal Communication

Reading body language.

Aligning tone and gestures with your words.

Feedback and Conflict Resolution

Certificate

The following event is awarded 2 CPD units in Practice Management and Operator.

Presenter/s

Leana van der Merwe

Leana: Leana van der Merwe, with 18+ years in accounting and corporate governance, Leana leads technical support at CIBA and is a recognized thought leader in regulatory compliance.