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Leading People, Not Just Numbers: Human Resources and Team Management for Your Practice – 8 December 2025

Your people are your practice. This session helps you manage, motivate, and grow your team — even when deadlines are tight and personalities clash. Learn how to handle HR essentials, build accountability, and create a culture where performance and positivity go hand in hand.

Date:

8 December, 2025

Time:

14:00

Hours:

1 hour

CPD Units:

2

Category:

Practice Management

Group:

Channel 2: Growth

Format:

Live Event
Leading People, Not Just Numbers: Human Resources and Team Management for Your Practice - 8 December 2025

R230,00 VAT incl.

Product Information

Behind every successful practice is a strong, motivated team. This two-hour session gives you practical tools to handle the people side of your business — from hiring to performance management. You’ll learn how to create clear job roles, set expectations, and lead your team with confidence and empathy. We’ll cover essential HR processes, communication strategies, and compliance basics tailored for small to medium accounting firms. Whether you’re managing two people or twenty, this session will help you turn your team into a cohesive, productive unit that drives your firm forward — not one you constantly need to rescue. Because great leadership isn’t about control; it’s about clarity, connection, and consistency.

Presenter/s

What will set you apart

What Will Set You Apart (What Delegates Will Learn)

  • Understand key HR responsibilities within a professional practice
  • Recruit, onboard, and retain the right people for long-term growth
  • Manage performance, conflict, and communication with confidence
  • Build team structures that balance accountability and trust
  • Navigate HR compliance and employee relations smoothly
  • Develop leadership habits that inspire your team and strengthen your brand

Event breakdown

Part 1 – The People Behind the Practice

  1. Why HR management matters in accounting firms
  2. Understanding your role as both leader and employer
  3. The link between people, performance, and profitability

Part 2 – Building the Right Team

  1. Defining job roles and recruiting for skills and culture fit
  2. Structured onboarding that sets people up for success
  3. Managing performance from day one — clear KPIs and feedback

Part 3 – Leading and Managing Effectively

  1. Leadership styles that work in small professional teams
  2. Communication that builds trust and accountability
  3. Handling conflict, burnout, and underperformance

Part 4 – HR Compliance and Risk

  1. Key HR policies every practice needs (leave, conduct, grievances)
  2. Understanding labour laws and basic compliance in South Africa
  3. Documenting performance and managing disciplinary processes

Part 5 – Sustaining a Positive Culture

  1. Motivation, recognition, and retention in a high-pressure environment
  2. Delegation, succession, and developing future leaders
  3. Q&A: sharing real challenges and people-management wins

Certificate

The following event is awarded 2 CPD units in Practice Management.

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CHARTERED INSTITUTE FOR BUSINESS ACCOUNTANTS NPC 1990/005364/08

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