Office of The Tax Ombud – 13 February 2025

The purpose of the webinar is to update and empower tax practitioners and accountants about the services offered by the Office of the Tax Ombud. By understanding the mandate of the office, as well as taxpayer rights, entitlements, and obligations, CIBA members will be better equipped to serve their clients effectively.

Date:

13 February, 2025

Time:

14:00

Hours:

1 hour

CPD Units:

2

Category:

Taxation

Group:

Channel 1: Compliance

Format:

Webinar

Out of stock

Product Information

The webinar, presented by the Office of the Tax Ombud, aims to share valuable information about its services and mandate.

It offers CIBA members the opportunity to interact with the presenter, gaining a better understanding of how the office operates and how to utilize its free services effectively for their clients.

Key benefits include:

  • Resolving Complaints: Assisting tax practitioners with critical steps in resolving taxpayer complaints against SARS.
  • Realistic Expectations: Setting realistic expectations when dealing with the OTO.
  • Systemic Issues: Explaining systemic issues and investigations, providing guidance on identifying and addressing these issues.
  • Taxpayer Rights: Enhancing understanding of taxpayer rights, aiding practitioners in representing their clients effectively with SARS.
  • Practical Examples: Offering typical examples that practitioners can learn from and apply in their work environment.

Overall, this webinar is a valuable opportunity to enhance knowledge and skills in tax matters, ensuring tax practitioners and accountants are well-informed and better prepared to handle tax-related issues.

What will set you apart

  • Understanding the mandate of the Office of the Tax Ombud
  • Information about how to use service of the Tax Ombud
  • Understand taxpayer’s rights, entitlements and obligations in relation of other legislative, regulations including the Tax Administration Act
  • Respond to the OTO survey on e-Filling profile hijacking.

Event breakdown

  • Introduction
  • OTO Mandate and Services
  • Process to lodge a complaint
  • Taxpayer’s rights, entitlements and obligations
  • OTO survey on e-Filling profile hijacking.
  • Conclusion

Certificate

The following event is awarded 2 CPD units in Taxation

Presenter/s

Francois Viljoen – Office of The Tax Ombud

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