1. Understanding Your Practice Needs
- What roles are you trying to fill? Admin, technical, client-facing?
- Mapping your current pain points to team solutions
- When to hire vs outsource vs use automation
2. Planning for Sustainable Hiring
- Defining roles, deliverables, and responsibilities
- Writing real-world job descriptions that attract the right candidates
- Screening for mindset, not just skills
3. Hiring in the Real World (Not HR Theory)
- Where to find candidates on a budget
- Interviewing for small practices: practical, honest conversations
- Contracting, probation periods, and CIBA-compliant onboarding basics
4. Building a Team Culture in a Small Practice
- Setting expectations from day one
- Creating simple systems and workflows to support your team
- How to delegate without micromanaging or losing quality
5. Managing, Retaining, and Growing Your Team
- Performance check-ins without the paperwork overload
- Creating growth opportunities for staff in a small practice
- When (and how) to part ways without damaging your brand